Our culture

The Pethealth mission is to bring vitality to lives furry or otherwise, including pets and the people that care for them, their employees, customers, business and communities.

To bring this mission to life, the organization operates as a “not just for profit company” while building for long-term growth. This means seeking profitable growth, achieved in the right way.

To guide decision making, everything is considered through a “win-win-win” approach:

  1. win for pets and pet parents
  2. win for animal welfare and our partners
  3. win for our employees and shareholders

Our Core Values are the foundation and the heart of our culture. They serve to guide our actions and behaviours , regardless of role, and are reinforced through our performance and recognition programs:

  • Teamwork is Dreamwork:
  • Energize:
  • Active Ownership
  • Customer obsession
  • Make it fun!


Winner 2020 Canadian HR awards